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The Center for Advanced Coaching (“CAC”) is committed to protecting your privacy and keeping all of your data secure. Our privacy and security policy covers all corporate and divisional information gathering and dissemination practices. CAC will not release, sell, or rent the personally identifiable information of its clients or prospects. Privacy and security of our client’s data is paramount to us, and we comply with all state and federal privacy and security laws of the United States. This policy is subject to change from time to time so please check back periodically.

Web-Based Services

This section highlights our privacy practices for clients of CAC’s Web-based services and covers the following points:

  • What personally identifiable information is collected and how the information is used
  • With whom the personally identifiable information may be shared
  • How privacy policy changes are communicated
  • What choices are available to you regarding the communication you receive from us
  • How you can correct any inaccuracies in your hosted services registration information
  • The kind of security procedures that are in place to protect the loss, misuse or alteration of information under CAC’s control
  • If you have questions or concerns regarding this statement, you should first contact CAC at info@advancedcoaching.com

Information Collection & Use

Several of CAC’s solutions require the client to use a Web-based registration form for clients to activate their service. We collect client contact information (such as first name, last name, phone number, email address, and username). Contact information from the registration form is used to create records in our database(s) that are necessary to establish the service, send information related to updates and revisions, and inform the client about pertinent information of their service.

CAC maintains the right to email/contact active clients for the purpose of administering services. For operational purposes, records created in some of our databases include the establishment of a password used in conjunction with the service username. Upon registration, username and password are communicated by email to the email address given on the registration form.

Client Forums

CAC is not responsible for any personal identification information that clients disclose through the use of CAC’s services or online forums. CAC strongly discourages forum participants from including personal identification information in their interaction with other clients.

Partners

CAC may share personally identifiable information with our partners for the purpose of providing the service. For example, we may use an outside shipping company or a credit card processing company to bill users for goods and services. We may partner with other parties to provide specific services. When a client places an order or signs up for a service, names or other contact information that is necessary to provide these services may be shared between the parties. These parties are not allowed to use personally identifiable information except for the purpose of providing their specific service(s).

CAC does reserve the right to analyze the data in order to provide a better client experience and overall solution.

Notification of Changes

If any changes are to be made in the privacy or security practices for our hosted and Web-based solutions, we will, 30 days prior to the changes taking effect, post the changes in our privacy statement on our corporate Web page.

Choice/Opt-Out

CAC provides users the opportunity to opt-out of receiving promotional communications from us. However, we maintain the right to communicate with active users about their account.

Correct/Update

CAC provides their clients with the means for maintaining an up-to-date client profile. Maintaining accurate records regarding the client’s account information is vital to the security of the service. Clients are required to notify CAC promptly of any changes in the information provided for their service registration. Registration information can be updated by contacting the CAC Support Team at info@advancedcoaching.com.

Security

At CAC, security is our utmost concern when dealing with the Internet and especially when transferring personal files and sensitive information. Without security in every aspect of CAC’s services, our own business and reputation would be in jeopardy. That is why we have taken substantial precautions to ensure the security of your data not only while in transit to the server, but also while stored on the server. The following are overviews of the ways in which you are protected:

Account and Data Protection
  • Your account is password protected.
  • Individual account usernames are unique.
  • Access to your account is limited to key support individuals and all change requests are logged.
  • On occasion, clients who use CAC’s services may ask support individuals to retrieve their data from the server for purposes of supporting the services. While we strive to serve our clients in the most efficient way possible, security measures are taken into consideration. In these cases, clients must provide documented authorization approving these requests. Support individuals may use the username and password to retrieve the data.
  • As representatives of CAC, support individuals are bound to the services Service Agreement and the CAC Privacy and Security Policy. When support individuals leave the employment of CAC, immediate measures are taken so that they cannot access any CAC computer systems.
Promotional / Marketing Services

CAC collects certain information (such as name, email address, phone number, title, etc.) through our online forms to better communicate new services and solutions that best fit the needs of your organization. All online forms alert recipients if the information collected will be used to contact you regarding your inquiry and CAC’s solutions

At any time, you can choose to opt-out of these promotional emails by following the opt-out instructions at the bottom of the email you no longer wish to receive. You can also email us at info@advancedcoaching.com and request to be removed from all promotional communications or pick and chose which types you still want to receive such as support, training or product development announcements.

Opt-out does not apply to the receipt of mandatory service communications that are considered part of certain CAC services, which you may receive periodically unless you cancel the service.